Terms of Service
Effective Date: 16-April-2025
Welcome to Karnak, operated by Quantum Temple Inc., a Delaware-registered company (“Karnak”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of the Karnak mobile application, website, and all related services (collectively, the “Services”). By accessing or using Karnak, you agree to be bound by these Terms.
If you do not agree to these Terms, do not use the Services.
1. About Karnak
Karnak is a digital travel concierge that enables users to discover, plan, and book travel experiences through personalized recommendations and secure integrations with third-party travel providers. While we facilitate bookings, we do not operate or control the travel services themselves.
2. Eligibility & Registration
To use the Services, you must:
- Be at least 18 years old and capable of entering into a legally binding contract.
- Create an account by providing accurate, current, and complete information.
- Maintain the confidentiality of your login credentials and be responsible for all activity under your account.
Karnak may suspend or terminate accounts that violate these conditions or where we suspect unauthorized or fraudulent activity.
3. Use of Services
Subject to your compliance with these Terms, Karnak grants you a limited, non-exclusive, non-transferable license to use the Services for personal, non-commercial purposes.
You agree not to:
- Make false or speculative bookings
- Access or monitor the Services using robots, spiders, scrapers, or automated systems without written permission
- Attempt to gain unauthorized access to the platform or data
- Resell, reproduce, or distribute any part of the Services without consent
Karnak reserves the right to deny access to anyone for any reason, including violation of these Terms.
4. Booking Services
Karnak facilitates bookings for travel-related services (flights, accommodations, activities, etc.) via third-party providers. All bookings are subject to availability and the terms of the respective provider.
By booking through Karnak, you acknowledge:
- We are not the supplier of the travel services, but act as an intermediary
- Bookings are confirmed only when explicitly stated
- Cancellations, refunds, and modifications are subject to third-party policies
- Additional terms, fees, or taxes may apply
5. Payments & Charges
All payments are processed securely through Stripe or another authorized payment processor.
- Karnak does not store credit card details directly.
- You agree to pay all charges incurred under your account, including applicable taxes and fees.
- Failure to pay may result in booking cancellation and account suspension.
Karnak may charge service or convenience fees, which will be disclosed prior to confirming any transaction.
6. User Content
If you submit feedback, comments, or other content to Karnak, you grant us a worldwide, royalty-free, perpetual license to use, modify, display, and distribute such content in connection with operating and improving the Services.
You are responsible for any content you provide and must not post anything unlawful, harmful, or infringing on others' rights.
7. Intellectual Property
All content and intellectual property on the Services, including logos, software, designs, and trademarks, are the exclusive property of Quantum Temple Inc. or its licensors.
Except as explicitly authorized, you may not copy, modify, distribute, display, or create derivative works from any part of the Services.
8. Disclaimers
Karnak provides the Services “as is” and “as available”, without warranties of any kind.
We do not warrant that:
- Bookings will meet your expectations
- Services will be error-free or uninterrupted
- Third-party providers will fulfill their obligations
Karnak is not responsible for changes, cancellations, or issues arising from travel providers, including missed flights, overbookings, or service quality.
9. Limitation of Liability
To the maximum extent permitted by law, Karnak shall not be liable for any:
- Indirect, incidental, special, or consequential damages
- Loss of profits, revenue, data, or goodwill
In no event shall our total liability exceed $100 USD, regardless of the cause or theory of liability.
Some jurisdictions do not allow certain disclaimers or limitations, so these may not apply to you in full.
10. Indemnification
You agree to defend, indemnify, and hold harmless Karnak and its officers, directors, employees, and partners from any claims, losses, liabilities, damages, or expenses (including legal fees) arising from:
- Your use of the Services
- Your breach of these Terms
- Your violation of any third-party rights
11. Termination & Suspension
We may suspend or terminate your account or access to the Services at any time, without notice, for any reason, including:
- Violation of these Terms
- Suspected fraud or misuse
- Legal or regulatory requirements
Upon termination, your right to use the Services will immediately end.
12. Account and Data Deletion
You have the right to request deletion of your Karnak account and associated personal data at any time. Upon receiving a valid request, we will:
- Delete your user account, removing access to our Services.
- Permanently delete or anonymize all personal data associated with your account, unless we are required to retain it under applicable law (e.g., for tax, fraud prevention, or legal obligations).
- Confirm the deletion via email once the process is complete.
To request account and data deletion, please email us at privacy@quantumtemple.io using the subject line: "Data Deletion Request". For verification, we may ask you to confirm your identity before processing the request.
Please note:
- Deletion is permanent and cannot be undone.
- Some booking- or transaction-related data may be retained temporarily or permanently by third-party providers (e.g., Stripe, hotels, airlines) according to their own privacy and legal policies.
13. Dispute Resolution & Arbitration
Any disputes between you and Karnak will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
- No class actions or consolidated proceedings are permitted.
- This section applies to all disputes unless otherwise prohibited by law.
14. Third-Party Services
The Services may include content or tools provided by third parties (e.g., Stripe, travel APIs, AI technologies). Your use of these components may be subject to additional terms and privacy practices not controlled by Karnak.
15. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
16. Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated via the app or email. Your continued use of the Services after changes are made constitutes your acceptance.
17. Contact
If you have questions or legal requests:
📍 Quantum Temple Inc., Miami Beach, FL, US, 33139-6532