Privacy Policy
Effective Date: 16-Apr-2025
This Privacy Policy describes how Quantum Temple Inc. ("Karnak", "we", "us", or "our") collects, uses, and protects your personal data when you use the Karnak mobile application and related services (the "App" or "Services"). This policy applies to users worldwide and aligns with major data protection regulations, including the General Data Protection Regulation (GDPR) and U.S. state privacy laws.
1. What Information Do We Collect?
We may collect or receive the following types of personal data when you use Karnak:
a. Information You Provide
- Name
- Email address
- Phone number
- Passport or ID information (only when required for bookings)
- Payment information (processed securely by our providers)
- Feedback, inquiries, or support messages
b. Information We Collect Automatically
- Location data (e.g., GPS or IP-based)
- Device details (model, OS, browser type, unique device identifiers)
- App usage (features used, pages visited, time spent)
- IP address and cookies
c. Information from Third Parties
- Travel or booking partners
- Social or login integrations (if enabled)
2. Why Do We Use Your Information?
We use your data to:
- Create and manage your user account
- Help you discover and book personalized travel experiences
- Send booking confirmations, reminders, and updates
- Improve the app's functionality and user experience
- Prevent fraud and ensure secure transactions
- Comply with legal obligations
3. Legal Basis for Processing (for EU/UK Users)
We process your data under the following legal grounds:
- Contractual necessity – e.g., to complete your bookings
- Consent – e.g., for marketing or location tracking
- Legitimate interests – e.g., to improve our service
- Legal obligation – e.g., for fraud prevention or ID verification
4. How Do We Share Your Information?
We may share your information with:
- Service providers (e.g., cloud hosting, payment processors)
- Travel partners (e.g., airlines, hotels)
- Legal authorities (as required by law or legal process)
- In business transfers (e.g., merger, acquisition)
We do not sell your personal data.
5. International Data Transfers
Your data may be transferred to and stored in countries outside your own, including the U.S. and EU. Where required, we use legal safeguards such as Standard Contractual Clauses (SCCs) to protect your information.
6. Cookies & Similar Technologies
We use cookies to:
- Improve your experience
- Understand how you use the app
- Deliver personalized content and ads
You can manage cookie settings in your browser or device preferences.
7. Your Rights
Depending on your location, you have rights such as:
- Access – see what data we hold
- Correction – fix errors in your data
- Erasure – request deletion
- Objection – stop certain types of processing
- Portability – transfer your data elsewhere
To exercise your rights, email us at: privacy@quantumtemple.io
You may also have the right to complain to your local data protection authority.
8. Account and Data Deletion
You have the right to request deletion of your Karnak account and associated personal data at any time. Upon receiving a valid request, we will:
- Delete your user account, removing access to our Services.
- Permanently delete or anonymize all personal data associated with your account, unless we are required to retain it under applicable law (e.g., for tax, fraud prevention, or legal obligations).
- Confirm the deletion via email once the process is complete.
To request account and data deletion, please email us at privacy@quantumtemple.io using the subject line: "Data Deletion Request". For verification, we may ask you to confirm your identity before processing the request.
Please note:
- Deletion is permanent and cannot be undone.
- Some booking- or transaction-related data may be retained temporarily or permanently by third-party providers (e.g., Stripe, hotels, airlines) according to their own privacy and legal policies.
9. Children’s Privacy
Karnak is not intended for users under 13. We do not knowingly collect information from children without legal consent.
10. Data Security
We use industry-standard security practices to protect your data. These include:
- Encryption
- Access controls
- Firewall protection
- Regular audits and employee training
11. Data Retention
We keep your data only as long as needed to provide our services or meet legal obligations. When no longer required, we securely delete or anonymize it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via the app or email.
13. Contact Us
If you have any questions or concerns:
📍 Quantum Temple Inc., 429 Lenox Ave, Miami Beach, FL, US, 33139-6532